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Family Connects New Mexico

Welcome Home with Family Connects New Mexico We’re Here for You and Your Baby 

Family Connects New Mexico offers free, in-home nurse visits in Bernalillo, Sandoval, Cibola, McKinley, Torrance, and Valencia counties to support families during the early weeks after birth with expert guidance, health checks, and personalized resources.

This proven program leads to fewer ER visits, improved maternal mental health, and stronger community connections, helping New Mexico families feel more prepared, supported, and connected from the very start.

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What is Family Connects New Mexico?

When your baby arrives, you can count on Family Connects New Mexico (FCNM) to help you feel supported and confident.  

This free program, offered by the New Mexico Early Childhood Education and Care Department (ECECD), provides in-home visits from registered nurses to families with newborns during the first few weeks after birth. 

FCNM offers hands-on support right where families need it most—at home. The program is designed to ease the transition into parenthood by providing guidance, answering common questions, and connecting families to trusted local resources during the early weeks after birth. 

Whether you’re a first-time parent, a foster or adoptive caregiver, or already have children at home, FCNM is here to walk beside you. Our goal is to help you feel confident, capable, and connected—because no one should have to navigate postpartum and the early stages alone. 

What Families Can Expect: 

  • A registered nurse will visit your home around three weeks after your baby is born  
  • No cost to participate for all families, regardless of income, language, or background 
  • Personalized care tailored to your unique needs 

Family Connects services are currently available in the following counties: Bernalillo, Sandoval, Cibola, McKinley, Torrance, and Valencia. Stay tuned as more counties will be added soon.

      “After my visit, I reached out to my nurse for advice about my older child being ill. She responded quickly and provided me with the guidance I needed, which was incredibly reassuring.” 

      — Family Connects Parent 

      “As first-time parents, we had a wonderful experience with our Family Connects nurse. She followed up on our baby’s heart murmur, ensured we had all medical appointments scheduled, and completed thorough assessments for both mom and baby. Knowing we were moving out of state, she even helped us find a new pediatrician to ensure a smooth transition. Her support made a big difference.” 

      Family Connects Parent 

      Contact 

      Family Connects New Mexico 
      Early Childhood Education and Care Department (ECECD) 
      Family Foundations Bureau 
      PO Drawer 5619 
      Santa Fe, NM 87502 

      Email: familyconnectsnm@ececd.nm.gov  Statewide Warmline: 877-842-4152 

      Proven Results for Families and Newborns

      Healthier Starts for Babies

      %

      Fewer emergency room visits and hospital stays in the first year

      More Confident Moms 

      %

      Moms less likely to experience postpartum depression or anxiety

       Stronger Communities 

      %

      15% increase in families using local resources and support services

      Source: Family Connects National – Evidence and Research familyconnects.org/evidence. 

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      Why Families Choose Family Connects?

      FCNM is part of a nationally recognized, evidence-based model that delivers measurable benefits in the lives of families. Independent studies of Family Connects programs have shown: 

      • 50 percent fewer emergency room visits in a baby’s first year 
      • Improved maternal mental health, with lower rates of postpartum anxiety and depression 
      • Higher rates of postpartum health checkups for birthing parents 
      • Increased use of high-quality child care and early learning programs 
      • Greater confidence in newborn care reported by parents 
      • 97 percent of families successfully connected to at least one helpful service or support 

      By providing early, individualized care and linking families to what they need most, Family Connects helps set the stage for healthier families, stronger communities, and better outcomes for children across New Mexico. 

      “My nurse was incredibly attentive and caring. She even called me the day before my home visit to ask if there was any specific information I would like to receive, ensuring that my needs were fully addressed.” 

      — Family Connects Parent 

      What Nurses Can Help with During Your Visit

      Your Family Connects nurse is a trusted, trained professional who will provide personalized support and guidance based on your needs. Topics may include: 

       Newborn Care 

      • Checking your baby’s weight and overall health 
      • Breastfeeding or bottle-feeding support 
      • Tips for bathing, diapering, and swaddling 
      • Managing crying, sleep, and soothing routines 

            Your nurse can also connect you to helpful services such as child care, mental health support, or parenting groups—ensuring you have the resources you need from the very beginning. 

              Maternal Health 

            • Postpartum health check  
            • Screening for postpartum depression or anxiety 
            • Support with physical recovery and emotional well-being 

                 Resources and Referrals 

                • Connections to playgroups and parent support networks 
                • High-quality child care and early education options 
                • Scheduling follow-up medical appointments  
                • Financial, housing, or transportation support 
                • Early literacy and healthy home tips 

                             How it Works

                            If you deliver your baby at a participating hospital and live in a supported county, you’re automatically eligible for Family Connects New Mexico. Here’s how it works: 

                            Hospital Connection

                            Families who deliver at University of New Mexico hospitals and live in Bernalillo, Sandoval, Cibola, McKinley, Torrance, or Valencia counties are automatically eligible 

                            We Reach Out 

                            A Family Connects nurse or coordinator will connect with you at the hospital or reach out within the first week after birth to introduce the program and schedule your visit. 

                            Home Visit

                            Around three weeks postpartum, a registered nurse visits your home to answer questions, check on your health and your baby’s, and provide personalized support for your household. Families typically receive one to three visits over the course of two to three months, with timing and frequency tailored to their individual needs.

                            Connection to Resources 

                            Connection to Resources 
                            Your nurse can connect you with local community-based services and resources that offer additional support during the postpartum period and early childhood. No application. No cost. Just support when you need it most. 

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                            Resources

                            Family Connects provides trusted resources and referrals to help families access local support services. Whether it’s healthcare, child care, or parenting support, nurses connect families with the right tools and providers based on their unique needs. Click titles below to view resources! 

                            Women's Health and Postpartum

                            Association of Women’s Health, Obstetric and Neonatal Nurses patient education pages
                            Save your Life, postpartum warning signs – link to downloads in multiple languages POST-BIRTH Warning Signs Education Program – | AWHONN Maternal Safety Training
                            POST-BIRTH Warning Signs: English PBWSSaveYourLifeHandout_English.pdf
                            POST-BIRTH Warning Signs: Spanish PBWSSaveYourLifeHandout_Spanish.pdf
                            POST-BIRTH Warning Signs: Dine’ PBWSSaveYourLifeHandout_Navajo.pdf
                            POST-BIRTH Warning Signs: Vietnamese PBWSSaveYourLifeHandout_Vietnamese.pdf
                            American College of Obstetrics and Gynecology Women’s Health education pages
                            My Postpartum Care Checklist (English) HT002 Postpartum Care Checklist
                            My Postpartum Care Checklist (Spanish) HTS002 Postpartum Care Checklist
                            Postpartum Support International
                            Maternal Mental Health Helpine PSI HelpLine (English & Spanish) | Postpartum Support International (PSI)
                            National Crisis Text Line Text HOME to 741741 from anywhere in the USA, anytime, about any type of crisis.
                            Suicide Prevention Hotline dial 988 or visit www.suicidepreventionlifeline.org
                            Virtual Support Groups Weekly Online Support Group | Join a Free Group Today
                            Office on Women’s Health: Fact Sheets Fact sheets
                            4th Trimester Project
                            Postpartum Toolkit Page Postpartum Toolkit Materials – 4th Trimester Project
                            Taking Care of You (English) takingcareofyou-EN-092221.pdf
                            Taking Care of You (Spanish) takingcareofyou-ES-092221.pdf
                            Postpartum Care Plan Postpartum Care Plan – 7.18.2022
                            Postpartum Mother Health Information (English) ParentHealthInformation-EN-2025-final.pdf
                            Postpartum Mother Health Information (Spanish) ParentHealthInformation-ES-0922211.pdf
                            Centers for Disease Control – Hear Her Project
                            Postpartum Warning Signs – CDC (English) Hear Her Warning Signs
                            Postpartum Warning Signs – CDC (Dine’) Hear Her Urgent Maternal Warning Signs
                            Postpartum Warning Signs – CDC (Spanish) warning-signs-poster-Spanish-h.pdf
                            Postpartum Warning Signs – CDC (Vietnamese) Quý vị đang mang thai hoặc đã mang thai vào năm ngoái?
                            Postpartum Warning Signs – CDC Urgent Maternal Warning Signs Educational Materials | HEAR HER Campaign | CDC
                            (Page with links to multiple languages)
                            Kassy’s Kause – Perinatal Depression Awareness THE KAUSE | Kassy’s Kause
                            Postpartum Birth Control Options Birth Control After Pregnancy: What to Know
                            Birth Control Guide (Chart)
                            STI information links
                            CDC overview page Sexually Transmitted Infections (STIs) | STI | CDC

                            Pediatric Health Resources

                            Where to go when your child is sick – unm-health-respiratorysymptoms-v5.pdf
                            UNM Children’s Hospital
                            4th Trimester Project
                            Baby Health Information (English) BabyHealthInformation-EN-2022-final.pdf
                            Baby Health Information (Spanish) BabyHealthInformation-ES-2022-final.pdf
                            Healthy Children, American Academy of Pediatrics
                            Infant and child resources (English) HealthyChildren.org – From the American Academy of Pediatrics
                            Baby’s First Year Baby – HealthyChildren.org
                            Infant and child resources (Spanish) HealthyChildren.org – De la American Academy of Pediatrics
                            Baby’s First Year (Spanish) Bebé – HealthyChildren.org
                            Back to sleep, Tummy to Play (English) Back to Sleep, Tummy to Play – HealthyChildren.org
                            Back to sleep, Tummy to Play (Spanish) Back to Sleep, Tummy to Play – HealthyChildren.org
                            Child Development Supports: Moments Together Moments Together – For Parents of Little Ones
                            Home Visiting Programs and FIT Services Get Support – Moments Together
                            Infant Oral Care and Thrush infant-oral-care-and-thrush.pdf

                            Immunization Resources

                            Centers for Disease Controls and Prevention
                            Infant and child vaccine schedule Recommended Child and Adolescent Immunization Schedule for ages 18 years or younger; 2025 U.S.
                            Adult vaccine schedule Recommended Adult Immunization Schedule for ages 19 years or older; 2025 U.S.
                            Healthy Children: Vaccine Preventable Diseases Vaccine Preventable Diseases – HealthyChildren.org
                            UNM Protect Your Baby From Whooping Cough tdap-education-handout—midwives_11-8-19_eng_812-966.pdf
                            New Mexico Dept of Health Vaccine Program Immunization

                            Infant and Child Safety

                            Infant First Aid and Choking handout – First Aid
                            American Academy of Pediatrics
                            Environmental Protection Agency – indoor air safety https://www.epa.gov/environmental-topics/health-topics
                            A Healthy Home Healthy Home Action Brochure (English)
                            Healthy Home Action Brochure (Spanish)
                            NM Poison Control https://hsc.unm.edu/poison/
                            Poison Prevention Home Checklist (English) hsc_eng.pdf
                            Poison Prevention Home Checklist (Spanish) hsc_span.pdf
                            Safe Kids Worldwide – various child safety topics https://www.safekids.org/parents
                            Safe Kids Worldwide – Spanish links to child safety topics ESPAÑOL | Safe Kids Worldwide
                            Baby Safety topics Baby | Safe Kids Worldwide
                            Baby Safety checklist baby_safety_checklist.pdf
                            Medication Safety for Babies Medication Safety for Babies | Safe Kids Worldwide
                            Child Welfare Information Gateway https://www.childwelfare.gov/topics/parents-and-caregivers/
                            Car Seat Safety Resources
                            Car Seat Recommendations: Car Seat Recommendations for Children
                            National Highway Traffic Safety Administration
                            Safe Kids Worldwide: Car Seat Home Checkup car_seat_checklist_for_parents_2019.pdf
                            Safer New Mexico Now: Car Seat: Car Seat Clinics and educational handouts Safer New Mexico Now |
                            CDC Child Passenger Safety Child Passenger Safety | Child Passenger Safety | CDC
                            Safe Sleep
                            National Institutes of Health- Safe to Sleep Homepage | Safe to Sleep (nih.gov)
                            NM Department of Health http://nmhealth.org/suid/
                            Safe Sleep Academy- parent focused education Home – Safe Sleep Academy
                            NM DOH safe sleep education Infant Safe Sleep Advocacy | About Safe Sleep New Mexico 
                            Links to English and Spanish materials for download Safe-Sleep-Recommendations.pdf 
                            Protecting your baby from abusive head trauma https://www.healthychildren.org/English/safety-prevention/at-home/Pages/Abusive-Head-Trauma-Shaken-Baby-Syndrome.aspx
                            Children and Pet Safety
                            FF handout Pet safety.pdf – Google Drive
                            Family Paws: Dog and baby safety 06-FPPE-Dog-Baby-Safety-Tip-Sheet-Version-01
                            Family Paws: 5 Types of Supervision 01-Five-types-of-Supervision-Version-01
                            Family Paws: Success Stations 07-Success-Stationss-Version-02
                            Family Paws: Grumble-Growl Zones 03-Grumble-Growl-Zones-Version-01

                            Nutrition and Breastfeeding

                            Finding a lactation care provider Neighborhood breastfeeding help is a click away | ZipMilk
                            Roadrunner Food Bank of NM: Food Finder Map Find Food – Roadrunner Food Bank
                            Soccorro First Born, Baby’s first Cookbook Baby’s First Cookbook.pdf – Google Drive
                            Lactation Education Resources: Parent Handouts (6 languages) Parent Handouts – Lactation Education Resources
                            Institute for the Advancement of Breastfeeding and Lactation Education: Parent Handouts (English and Spanish) Handouts Archive – IABLE
                            NM Breastfeeding Taskforce
                            Downloadable Guides Downloadable Guides – New Mexico Breastfeeding Taskforce
                            NM Breastfeeding Support Groups Support Groups
                            NM WIC
                            New Mexico WIC nutrition page Nutrition | New Mexico WIC
                            New Mexico WIC breastfeeding pages Breastfeeding | New Mexico WIC

                            Positive Parenting

                            Alternatives to loosing your patience Alternatives to Losing Your Patience – Google Docs
                            Centers for Disease Control: Positive Parenting infants Positive Parenting Tips: Infants (0–1 years) | Child Development | CDC
                            Period of PURPLE Crying What Is PURPLE Crying in Babies?
                            Home Visiting Programs and FIT Services Get Support – Moments Together
                            Free NM Childcare information Child Care – Moments Together
                            Soothing / Calming Baby – Happiest Baby 5 S’s Handout_v0523
                            Father’s New Mexico Fathers New Mexico
                            Kinship Care / Grandparents Raising Grandchildren NM-Aging-and-Long-Term-Services_Grandparents-Raising-Grandchildren_September2019.pdf
                            Parents Reaching Out Resources – Parents Reaching Out
                            Circle of Security International Resources for Parents – Circle of Security International
                            How to Cope with being a new parent: Americal Academy of Pediatrics How to Cope With Challenges of Being a New Parent – HealthyChildren.org

                            Specialty Info

                            Arthritis Foundation https://www.arthritis.org/juvenile-arthritis
                            Autism Speaks – Education and support Autism spectrum disorder (ASD) | Autism Speaks
                            Multiples of America Multiples of America Home – Multiples of America
                            Relationship Spectrum 2020-LIR-Relationship-Spectrum-onepager.pdf
                            PACEs Connection – ACES support and information
                            Understanding ACEs (English) Understanding ACEs.
                            Understanding ACEs (Spanish) Cómo comprender las ACE