I’m not receiving PDIS emails. What should I do?

• Confirm your email address is entered correctly in PDIS.

• Check your spam/junk folder.

• Mark the sender as “Not junk,” and add this address to your contacts or safe sender list: msonlineservicesteam@microsoftonline.com

• PDIS emails may appear as: “Microsoft on behalf of New Mexico Early Childhood Education and Care Department.”

How does a user create an account? 

New users should go to https://www.nmececd.org/pdis/ and select “Sign up or sign in” to reach the login page. Next, in the section labeled “Don’t have an account?” select “Sign up now.”

The user will be prompted to enter their email address. It is important to use a personal email address instead of a work email address because if the user changes jobs, their PDIS login will remain the same and they will still be able to access their account and professional development records.

After entering an email address, select “Send verification code” to receive a verification code at the designated email. Enter the verification code and create a password to complete account setup.

Is PDIS free for users?

Yes. PDIS is free for all users, including employers and employees.

Are employees responsible for setting up their own accounts?

Yes. Employees must create their own accounts.

Can an early childhood professional that is currently unemployed create a PDIS account?

Yes. An early childhood professional can create a PDIS account while they are unemployed or searching for work.

Are employees required to create goals or is this optional?

Creating goals in PDIS may be required by a user’s employer to establish and track professional development goals based on program requirements. If the user’s employer does not require employees to create goals in PDIS, then the user has the option to set their own professional development goals, though this is not required.

What are “active” and “inactive” goals?

Each goal has a status of “active” or “inactive” that users set.

Any goals that are currently in-progress are active goals. In addition, goals are considered active if they were completed within the current professional development plan period. The current professional development plan period must be a minimum of 12-months, but a longer timeframe can be designated by the employer.

Goals from prior, completed professional development plan periods may be marked as inactive goals. In addition, any goals from previous employers that the user is no longer affiliated with will be automatically marked as inactive in PDIS.

How does a user mark a goal as inactive?

After selecting the appropriate goal, the user should select the menu option “Inactive goal” in the upper right corner of the screen.

Can goals be edited?

A goal may be edited before verification of any attached documents. If a goal has an attached document that has been verified by the employer or ECECD, such as a verified training completion certificate, then the goal cannot be edited.

Can goals be deleted?

No. If a goal was created in error, it may be marked as “inactive.”

If a user switches employers, do their in-progress goals remain active when they transition to a new employer?

No. Goals are automatically marked as inactive in PDIS when a user is no longer affiliated with the employer where the goals were created. However, all documents and information about inactive goals are retained and accessible to the user; therefore, the user may create new goals using the same documents and information, if relevant, once affiliated with their new place of employment.

Why might a goal’s completion rate exceed 100%?

When a user creates a goal, they must enter the required number of training hours to complete the goal. When a user attaches documents as proof of progress towards the completion goal, they must also enter the number of actual training hours completed. If the number of actual training hours completed exceeds the required number of training hours, then the goal progress completion rate will exceed 100%.

Do early childhood professionals need to maintain any physical professional development files outside of PDIS for ECECD to review, such as training logs or certificates?

No. ECECD will not need to review any physical professional development files if the files are uploaded to PDIS.

The only exception is for developmental specialists in the Family Infant Toddler (FIT) program. At this time, developmental specialists must retain physical professional development files since the certification process is currently being restructured. The FIT program will notify developmental specialists once the certification process is updated and transitioned to PDIS.

When early childhood professionals enter their goals into PDIS, does this replace the need to have a professional development plan document outside of PDIS?

Yes. Early childhood professionals that are required to have a professional development plan should enter their goals directly into PDIS.

The only exception is for developmental specialists in the Family Infant Toddler (FIT) program. At this time, developmental specialists must maintain a physical professional development plan document outside of PDIS since the certification process is currently being restructured. The FIT program will notify developmental specialists once the certification process is updated and transitioned to PDIS.

How does an early childhood professional document their professional development plan in PDIS?

Early childhood professionals can add their professional development plan to PDIS under the “My goals” tab of their account. Early childhood professionals should create a goal for each goal in their professional development plan.

PDIS-Support@ececd.nm.gov

When is PDIS available for early childhood professionals to use? 

PDIS officially launched on February 14, 2026, and was available for use by all early childhood professionals. 

What is the due date for early childhood professionals to enter their information in PDIS? 

The due date varies by type of early childhood program. The deadline for child care and community-based PreK programs is May 1, 2026. The deadline for home visiting and Family Infant Toddler (FIT) programs is July 1, 2026. 

Is information from EPICS, including background checks and FOCUS information, exported to PDIS? 

Yes. PDIS interfaces with EPICS and updates on a daily basis. Background checks and FOCUS quality ratings automatically populate in PDIS from EPICS. 

Will PDIS still include FOCUS information after the FOCUS redesign process is completed? 

Yes. After the FOCUS redesign process is completed, FOCUS information will continue to be entered into EPICS. PDIS interfaces with EPICS, including populating FOCUS information, and updates on a daily basis. 

Does training information from Quorum export to PDIS? 

If the user links their PDIS account to Quorum, then training information from Quorum will automatically populate in PDIS. Information transfers from Quorum to PDIS within 72 hours of course completion.  

How does a user link their PDIS account to Quorum? 

Early childhood professionals are encouraged to link their Quorum account with PDIS so that they are able to track their professional development training hours and see all completed courses in PDIS. 

To link a PDIS account with Quorum, the user should log into their Teaching Strategies SmartTeach account at https://teachingstrategies.com/. After logging in, select the tab labeled “Develop,” then select “My profile” from the user menu in the top right corner of the webpage. In the text field labeled “Select your registry” the user should choose “New Mexico PDIS” from the dropdown menu. In the text field labeled “Enter your registry ID” the user should enter their PDIS ID number. Lastly, select the save icon. 

Detailed instructions with screenshots of each step are available at https://teachingstrategies.my.site.com/portal/s/article/Adding-Your-State-Registry-ID-to-Your-Quorum-Profile. 

Quorum requires a registry ID when linking Quorum with PDIS. Is the registry ID the same number as the PDIS ID number? 

Yes. 

What should an employer do if they are receiving an error message when trying to link their employees’ background checks? 

The employer should complete the following steps: 

• Select “My agencies” then “View roster” 

• Select the icon with three dots next to each employee’s name, then select “Link EPICS background” 

• In the resulting text field, enter the employee’s EPICS ID then select “Enter” or press the enter key on the keyboard 

• • If a match is found, select “Link EPICS number” 

• • If a match is not found, check the date of birth in the employee’s PDIS profile to verify that it matches the date of birth for the EPICS ID (date of birth must match exactly to enable linking), then try again 

If the employer continues receiving the error message after completing these troubleshooting steps, they should contact PDIS Support at PDIS-Support@ececd.nm.gov.  

Can a user link their PDIS account to the New Mexico Early Learning System (NMELS)? 

No. At this time, linking with the New Mexico Early Learning System (NMELS) is not supported. 

Is PDIS required? Is there an option to opt out? 

Participation in PDIS is required. Early childhood professionals who work in licensed child care settings, or work in community-based PreK, home visiting, or Family Infant Toddler (FIT) cannot opt out from entering their professional development information into PDIS.

Who is required to use PDIS? 

All early childhood professionals who work in licensed child care settings, or work in community-based PreK, home visiting, or Family Infant Toddler (FIT) are required to create and maintain a profile in PDIS. School-based PreK employees are not required to use PDIS at this time.  

Are new hires required to create a PDIS account? 

Yes. All early childhood professionals who work in licensed child care settings, or work in community-based PreK, home visiting, or Family Infant Toddler (FIT) should create a PDIS account during their employee onboarding. 

Are all early childhood educators required to create a PDIS account? 

Yes. Regardless of whether the educator works in a PreK or child care program, they are required to create a PDIS account if they work for an ECECD-supported program.  

Are substitutes required to create a PDIS account? 

If substitutes work more than six hours a week, then they are required to create a PDIS account. 

Are private classrooms in PreK or child care centers required to use PDIS? 

PDIS is not designed around classrooms, but rather around the early childhood professionals who work with young children in New Mexico. Early childhood professionals in ECECD-supported programs, including community-based PreK and child care, are required to use PDIS. 

Are administrative, maintenance, and cooking staff required to create a PDIS account? 

If the employees work directly with children, regardless of role, then they must create an account in PDIS. If the administrative, maintenance, and cooking staff do not work directly with children, then they do not need to create an account in PDIS. 

Are agencies that provide continuing education units (CEUs) to early childhood professionals required to create a PDIS account? 

No. If the agency does not directly work with children through an ECECD-support program, then they are not required to create a PDIS account.